We are thrilled to announce we have received accreditation from Quality Innovation Performance Limited (QIP).
QIP recognises an organisation’s commitment to quality improvements, the implementation of effective systems, processes and teamwork against the QIC Health and Community Service Standards. These are the recognised benchmark for Australia’s not-for-profit sector.
Director and founder Ricky Grace said it was an enormous achievement and a significant milestone in the development of Role Models and Leaders Australia (RMLA), the parent company of Girls Academy.
“This is the result of two years of hard work in the wake of an independent evaluation of the Girls Academy program,” he said.
“QIP accreditation is extremely difficult to attain and shows all our stakeholders, as well as the general public, that we are a credible organisation that has been rigorously evaluated by an independent body upholding national standards.”
Only about 300 of Australia’s 250,000 not-for-profit organisations have QIP accreditation. It takes a strong commitment to quality, teamwork, drive to build capacity, and a focus on enhancing services to pass this rigorous process.
There are five QIC Standards — governance, management systems, consumer and community engagement, diversity and cultural appropriateness, and service delivery. Each standard has a number of indicators, 813 in total, that must be met before a standard can be awarded.
Two independent assessors spent three days last month reviewing RMLA’s operations, including hundreds of documents, and interviewing Board members, Academy staff, students, principals and parents.
“In our first attempt we met 812 of those indicators, which is an extraordinary result,” Mr Grace said. “It is a testament to the incredible quality of the program and recognition of the significant organisational development we have delivered over the past two years. Most importantly, it is a reflection of the quality, professionalism and passion of our people.”
Staff addressed the criteria for the final indicator and accreditation was granted within two weeks of QIP’s initial report.
“Accreditation is a major achievement and a clear demonstration that the organisation is committed to providing their clients with access to high quality service delivery,” QIP chair Gary Smith said.
“Accreditation is more than a compliance-based program; it recognises strengths and areas for improvement, helping organisations to identify key quality improvement priorities. This should be commended, and QIP congratulates RMLA on reaching this benchmark.”
Mr Grace said it was humbling to receive such a strong endorsement of the Girls Academy program, but also gratifying to see the hard work and commitment of staff rewarded.
“Our vision is ‘courageous girls inspiring, leading and shaping Australia’s future’, a vision that I know everyone works towards every day,” he said. “For QIP to recognise that we live by our vision and values, and that we have the systems and processes to support them, is extremely rewarding.”
RMLA will continue to monitor operations so that the organisation maintains QIC Standards. An independent review is scheduled for mid-2022 and the next full independent review will be conducted in late 2023.